Terms of Use
Effective date: [to be filled in before launch]
These terms apply to everyone who uses North Desk, the client management app Avenue North Realty Inc. provides to its agents and staff. By signing in, you agree to them.
Who can use North Desk
North Desk is for agents, teams and staff of Avenue North Realty Inc., with an account the brokerage created for them. Accounts are personal: don't share your password or let anyone else use your account. Your access ends when you leave the brokerage or the brokerage closes your account.
Using it properly
- Use North Desk only for your real estate business with Avenue North Realty Inc..
- Only add people you have a real business reason to keep, and only what you need to serve them.
- Don't try to see information you don't have access to, get around security, or copy data out in bulk without permission.
- Don't use it to send spam, or anything misleading, unlawful or against RECO's Code of Ethics and the Trust in Real Estate Services Act (TRESA).
Your clients, their consent and CASL
You're responsible for the client information you add and for having consent for the messages you send. Commercial emails must follow Canada's Anti-Spam Legislation (CASL): have consent, identify yourself, and honour unsubscribes. North Desk helps by keeping consent records and warning you, but the decision to send is yours.
Ava and other AI features
Ava and North Desk's other AI features can make mistakes. Check names, dates, amounts and anything important before you rely on it or send it, especially anything about prices, conditions, contracts or the law. Ava never sends anything to a client without your yes.
Google and other connections
When you connect Gmail or Google Calendar, North Desk acts only as you, only for the features you use, as described in the Privacy Policy. You can disconnect any time.
Ownership
Client records in North Desk belong to Avenue North Realty Inc., and are handled when an agent leaves under the brokerage's agreement with that agent. North Desk itself, its design and its software belong to Avenue North Realty Inc..
No warranty
North Desk is provided as is. We work to keep it available, accurate and secure, but we can't promise it will always be error free or available. Keep your own judgment on everything it shows. To the extent the law allows, Avenue North Realty Inc. isn't liable for indirect losses from using North Desk.
Changes and ending access
We may update North Desk and these terms. We'll tell users before important changes apply. We may suspend an account that breaks these terms.
Law that applies
These terms are governed by the laws of Ontario and the federal laws of Canada that apply there. Any dispute goes to the courts of Ontario.